Symptom
You want to create New Country Version in Business configuration (for Nigeria). On action Save, you have the error message:
Save failed
Change or delete duplicate row with key '0' " 'NGN' '0' 'ZXXX' in 'Expense Report Review and Approval Scenario'
Nigeria is an example.
NGN is the currency.
ZXXX is the country version ID.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Business Configuration work center.
- Go to the Overview view.
- Show All Configuration Elements and search for the activity: Create new country version.
- On the Create new country version page, fill in the field
-Country Version (ID): ZXXX (ZXXX stands for the ID of the country version).
-Description:
-Country: Nigeria. - Select Create.
- Select Save.
Error message:
Save failed
Change or delete duplicate row with key '0' " 'NGN' '0' 'ZXXX' in 'Expense Report Review and Approval Scenario'
Cause
You have made some entries in Fine Tuning in your system that does not exist in standard and that are not required.
To see these Fine Tuning entries, follow the bellow steps:
- Go to the Business Configuration work center.
- Go to the overview view.
- Search and open the activity: Business Task Management for Expense and Reimbursement Management.
- Select Edit audit and approval scenarios
In the column Country Version, we have a standard "XX01 - Settlement for generic country version" with currency EUR - Euro.
You have made another entry for "XX01 - Settlement for generic country version" with currency as for example USD-US Dollar or GBP-Pound Sterling or NGN-Naira.
Resolution
Only the standard country version that is "XX01 - Settlement for generic country version" with currency EUR - Euro should be available with other standard country settlement.
Delete the entry you have made for "XX01 - Settlement for generic country version" with currency as for example USD-US Dollar or GBP-Pound Sterling or NGN-Naira.
After deletion of the entry, select 'Save and Close' and create the new country version for the country (Nigeria) again.
Keywords
New Country Version, Expense Report Review and Approval Scenario. , KBA , SRD-FIN-ERM , Travel and Expense Management , How To