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2793118 - SAP Work Manager Operation Notes shows big blank space on Agentry Android Client


  • Users are experiencing an issue when navigating to the operation details screen, only for some cases, the notes appear very far down in the screen
    • The user needs to scroll down to see the actual text
  • This only happens in the Android Client, the customer is using a branded version
  • Checking the data in the backend shows that there are no extra spaces on the operation notes for the Workorder (See picture):


  • It's an important note that the issue is only present in an Agentry android mobile device
    • Testing from a WPF (Windows) Agentry Test Environment (ATE) was not possible to reproduce this issue
    • See picture





  • SAP Work Manager - 6.3, 6.4 and 6.5 
  • Android Version - 8.1.0 on Samsung Devices
  • SAP Mobile Platform SDK 3.1 (Agentry Android version


SAP Mobile Platform SDK 3.1 ; SAP Work Manager 6.3.0 ; SAP Work Manager 6.4 ; SAP Work Manager 6.5.0


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