SAP Knowledge Base Article - Public

2793225 - Screen reader does not process/read information - Recruiting Management


The screen reader does not process/read information in the resume when using the inline resume viewer.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Go to Recruiting > Job Requisition

2. Open the any candidate application

3. Click their resume

4. In Resume viewer, the user is unable to point the cursor to any of the letter/word in the resume for it to be processed/read.


This is expected behavior. The system is converting the copy of the resume in form of graphic in the resume viewer.  Certain graphics cannot be processed in screen reader.


The workaround is to download the resume from the application and open the resume in a different application for it to be processed using screen reader. If you would like to improve the functionality in the inline resume viewer, you could raise it as an enhancement.

See Also

2090228 - How to submit enhancement requests for SAP SuccessFactors products


inline resume viewer screen reader cv carousel , KBA , LOD-SF-RCM-CVM , CV Matching , Problem


SAP SuccessFactors Recruiting all versions