Symptom
In general the subsequent job REFRESH_ADMIN_DATA_FROM_ (CONT.) will be scheduled three times a day to retrieve different types of data from SAP backend system. However you notice that this job is scheduled to run 24 times everyday and no any information is retrieved from SAP.
The job log repeats the same text as below,
Job started
Step 001 started (program AI_SC_HANDLE_BACKEND_RESPONSE, variant REFRESH_READ_O, user ID SOLMAN_BTC)
Check response from SAP...
Look for Application Action: RECEIVEINSTALL_RP
No new data has been retrieved from SAP Backend.
Background job REFRESH_ADMIN_DATA_FROM_ (CONT.) for checking response has been scheduled.
Job finished
also, Solution Manager system is configured in multi-customer scenario as described in KBA 2499200.
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Environment
SAP Solution Manager 7.2 SP07
Product
Keywords
WS_RM;CO_SISEHUB_MI_O_AS_PUT_EXTERNA;Wrong message type;CreateSequenceResponse;Multi Customer Scenario:looping , KBA , refresh_admin , refresh_admin_data_from_ (cont.) repeat , refresh_admin_data_from_ many entries , SV-SMG-SVC , Administration of Service Connections with Solution Manager , Problem
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