SAP Knowledge Base Article - Public

2793626 - Workflow Rule 'On Create Only' Does Not Work In All Situations


Your workflow rule does not work as expected when you use the timing 'On Create Only'.


SAP Cloud for Customer

Reproducing the Issue

The same is true for many options. As example, you can have a workflow rule for the BO: Sales Orders, On Create Only. As Condition you are using Status=Open. Your plan is to have a field update triggered.


On Create Only: the rule is applied at every Create of the business object instance.

During creation, the object does not yet have a status. The status will be triggered on the save only.  At creation stage, this workflow rule cannot be called.


Change the creation time to be after creation: scheduled.

See Also

SAP Cloud for Customer Help Portal: Configure Workflow Rules


KBA , LOD-CRM-WKF , Workflow , SRD-CC-BTM , Business Task Management , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions