SAP Knowledge Base Article - Public

2793643 - The location doesn't appear when it is changed to inactivate - SuccessFactors - Integration Center

Symptom

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Some location will not appear for the employee if it is marked as inactive.

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Environment

  • Integration center
  • SuccessFactors OData API

Reproducing the Issue

  1. Go to organization pay and job structure;
  2. Select some location that want to deactivate;
  3. Go to integration center;
  4. Open your integration center interface;
  5. Select the report that show information about the location.

Cause

When you create a location, you can associate this to some employee that will work there. So, when this location is set as active (A), this option (location) will appear in the integration that contain this information.

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But, when you set some of this location to inactive (I), this option (location) will no more appear in the integration.

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PS: To the examples above, was made a query of “EmpJob” with “LocationNav” – “FOLocation”.

Resolution

This kind of issue is an expected behavior, because the system can’t associate an employee to a location that doesn’t exist anymore, since there shouldn't be anyone working there anymore.

Keywords

FOLocation, location, integration center, inactive, active, SuccessFactors, OData, API, The location doesn't appear when it is changed to inactivated, locationNav, Empjob, not, appearing, ic , KBA , LOD-SF-INT , Integrations , LOD-SF-INT-INC , Integration Center , How To

Product

SAP SuccessFactors HCM Suite all versions