SAP Knowledge Base Article - Preview

2793644 - How to access attachments in Solution Manager in IT Service Management scenario


  • Accessing SAP OSS attachments via URL without logging in
  • Attachments are not in the Attachment assignment block but appear as a URL in Information from SAP text assignment block
    Attachment Text Assignment block.png
  • Attachments accessible through SAP Launchpad requires user logon



SAP Solution Manager 7.20, since Feb 2019.


SAP Solution Manager 7.2


Incident management, ITSM , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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