SAP Knowledge Base Article - Public

2793802 - Column Width Modification Not Saved When Page Is Refreshed in C4C

Symptom

While modifying the column width this change does not stick when the page is refreshed in Fiori.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Customers Work center.
  2. Go to the Customer view.
  3. Modify any column size.
  4. Click  the refresh button from the page/ refresh the browser.
  5. Notice that the modification does not stick.

Cause

  • It normally occurs when the Auto Adjustment of Table Column Width is enabled.
  • Please noticed that this feature, in case, the table is very long, will make the columns shrink further by wrapping the header text. Thus, maintaining all the values on one screen.

Resolution

To avoid the reported behavior, please disable the Auto Adjustment of Table Column Width by performing the steps below:

  1. Go to the Settings.
  2. Go to the Company Settings.
  3. Then turn off the toggle button option "Enable Auto Adjustment of Table Column Width".
  4. Save it.

Note: This company setting is not supported in Microsoft Internet Explorer and Microsoft Edge browser (version < 16). 

Keywords

Column, Width, Change, Modify, Refresh, Update, Auto Adjustment, Size, Flexibility, AP-RC-UIF, AP-RC-UIF-FLX , KBA , AP-RC-UIF , C4C UI Framework , How To

Product

SAP Cloud for Customer core applications 2608