SAP Knowledge Base Article - Public

2794126 - Value Help is Empty for Report Field


When you are running a report you click on the value help for a field and it returns no values.


  • SAP Cloud For Customer
  • SAP Business ByDesign

Reproducing the Issue

For this example, we will use the report "Sales Order Volume".

  1. Go to Business Analytics.
  2. Go to Design Reports.
  3. Open "Sales Order Volume".
  4. Click on the value help for the field "Last Confirmed Date".
  5. Notice there is no values to choose from.


You have checked the box "Display in Hierarchy" for this field in Add Fields. This will then create a field called "Last Confirmed Date (Hierarchy)".


Uncheck the box "Display in Hierarchy". This will then populate the value help of the field with usable values and remove the field "Last Confirmed Date (Hierarchy)".


Check box, Hierarchy, Display in Hierarchy, report, no data, value help, F4, empty, blank , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To


SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions