Symptom
When you navigate to Sales documents tab of the Account, the Quote for which the Account is a Ship-to-Party is also visible.
Environment
SAP Cloud for Customer
Reproducing the Issue
The Prerequsite for reproducing the issue is that the Account DEF(Where DEF is the Account ID) is added as a Ship-to-Party in the Sales Quote 123( Where 123 is the Sales Quote ID)
- Go to Customers Workcenter.
- Navigate to Accounts view.
- Search for the Account DEF and open the Account.
- Navigate to Sales documents tab.
Under Sales Quote Section you will be able to see the Quote 123 for which the Account is a Ship-to-Party.
Cause
As long as the Account is linked with a Sales document irrespective of the Party Role , the document will be visible in the Sales document tab of the Account.
Resolution
In the Sales document tab of the Account , all the Sales documents linked to the Account will be displayed irrespective of the role. This is an expected system behavior.
Keywords
Sales Document, Ship-to-Party , KBA , LOD-CRM-ACC , Account , Problem