SAP Knowledge Base Article - Public

2794145 - Sales Documents are visible under the Ship-to-Party Acoount


When you navigate to Sales documents tab of the Account, the Quote for which the Account is a Ship-to-Party is also visible.


SAP Cloud for Customer

Reproducing the Issue

The Prerequsite for reproducing the issue is that the Account DEF(Where DEF is the Account ID) is added as a Ship-to-Party in the Sales Quote 123( Where 123 is the Sales Quote ID)

  1. Go to Customers Workcenter.
  2. Navigate to Accounts view.
  3. Search for the Account DEF and open the Account.
  4. Navigate to Sales documents tab.

Under Sales Quote Section you will be able to see the Quote 123 for which the Account is a Ship-to-Party.


As long as the Account is linked with a Sales document irrespective of the Party Role , the document will be visible in the Sales document tab of the Account.


In the Sales document tab of the Account , all the Sales documents linked to the Account will be displayed irrespective of the role. This is an expected system behavior.


Sales Document, Ship-to-Party , KBA , LOD-CRM-ACC , Account , Problem


SAP Cloud for Customer core applications all versions