SAP Knowledge Base Article - Public

2794258 - Dunning Strategy of Run Does not Match Strategies of Selected Accounts

Symptom

Dunning Run results in errors: "Dunning strategy of run does not match strategies of selected accounts".

No dunnings created.

Environment

SAP Business Bydesign.

Reproducing the Issue

  1. Go to the Receivables work center.
  2. Under Periodic Tasks select the view Dunning Runs.
  3. Fill the data selection and execute the run.
  4. Under the Execution Details, Select the Application Log ID and navigate to general tab.

Error: "Dunning strategy of run does not match strategies of selected accounts".

No dunnings created.

Cause

If the Dunning Strategy maintained in the account master data and the dunning strategy selected in the dunning run are different then dunning run fails and results in the errors mentioned.

Resolution

There are two ways you can avoid this error.

  1. Go to Business configuration Work center 
  2. Select the view Overview.
  3. Search and find the activity Dunning Strategies.
  4. Select the option Assign Dunning Strategy to Company/Customer/Supplier.
  5. Add Row and maintain the company, customer/supplier details and Dunng Proc.

Then during the execution of the Dunning run, the strategy will be picked based on this system for the execution and you do not have to maintain.

Or.

  1. Check the maintained dunning strategy in the customer master and select the same dunning strategy in the dunning run.

Keywords

Dunning Strategy of Run Does not Match Strategies of Selected Accounts, Dunning Run, Dunning strategy mismatch , KBA , AP-DUE-DUN , Dunning , SRD-FIN-ACR , Receivables , Problem

Product

SAP Business ByDesign 1902 ; SAP Business ByDesign 1908