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SAP Knowledge Base Article - PreviewSymptom
You notice that during ticket creation, it is not possible to set details for Sales Organization, Distribution Channel and Division. When accessing the created ticket however, these details are available to be edited.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications 1905
Keywords
Service; Tickets; C4C; Cloud for Customer; Sales Organization; Distribution Channel; Division; Detailed View; , KBA , LOD-CRM-SRP , Service Request Processing , How To
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