SAP Knowledge Base Article - Public

2794527 - You miss the quick create button in an object detail view

Symptom

You miss the quick create ("+" Button) when you open an object detail view, otherwise known as Thing Inspector (TI). In the OWL the button is still available.

Environment

SAP Cloud for Customer

Reproducing the Issue

You open an object detail view (e.g. an account) and the quick create ("+" Button) is not available.

  1. Go to Work Center ABC (ABC refers to the name of the work Center)
  2. Go to View DEF (DEF refers to the name of the View)
  3. Navigate to instance 123 (123 refers to the no if specific instance of an Object) and open Thing Inspector (detailed object View)
  4. Quick Create Button (+) is not available

Cause

The button is not shown because of an inactive company setting "Enable easy create from Object detail View" for a specific business role.

Resolution

  1. Logon to your tenant
  2. Select your profile icon
  3. Select settings
  4. Navigate to Company settings
  5. activate "Enable Easy Create from Object Detail View"

It's important that the setting is active for company and also for each business role which is assigned to the user.

Keywords

Quick Create, + Button, Enable easy create, company setting , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions