2794638 - How to send a "Test Email" in Email Campaign (CRM) - Recruiting Management

What to expect while using "test email" in Email Campaign in Production.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors Recruiting Marketing
• SAP SuccessFactors Recruiting Management

In Email Campaigns, it is possible to send a "Test Email" to a chosen address to see how the email will look like when candidates receive it.

Although the "Send" button in the test email tool is available in both Test and Production environments, it currently does not send emails from preview instances. We are considering removing it in a future release. Emails are not sent from preview instances for security and spam prevention reasons. CRM campaign emails are restricted to SAP domain addresses to prevent accidental mass emailing in this environment. This restriction also applies to job alert emails.

For more information, please refer to KBA 2725748 - No Email Campaigns from preview instances - Recruiting.

 2725748 -  No Email Campaigns from preview instances - Recruiting

email campaign, test email, token, production, preview, stage, send email , KBA , LOD-SF-RMK-CRM , Data Capture Form, Email Layout, Email Campaign , LOD-SF-RCM-CRM , Candidate Relationship Management , How To