2795165 - The Channel selection Query is not Available in an Interaction Facet of Ticket

There is no query in interaction facet of ticket to filter with channel type.

SAP Cloud for Customer.

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Ticket Interaction , KBA , new email , channel id , LOD-CRM-SRP , Service Request Processing , LOD-CRM-SRP-INT , Ticket Interactions , Problem

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