SAP Knowledge Base Article - Public

2795361 - Activity Tracking and Dashboard - Recruiting Management

Symptom

This article will explain in how to configure the activity tracking dashboard, its current limitations, and known defects.

Activity Tracking gives the Recruiting User the ability to “follow” up to 100 existing candidates. By following the candidate, the users feed will display specific actions that the followed candidates have completed. The actions will appear on the feed with the most recent event showing at the top. From the feed, users can navigate to the candidates profile and take actions such as add the candidate to a talent pool or email campaign. Events that will appear on the feed include:

  • Candidate Logs In to the Career Site
  • Candidate Completes a Data Capture Form
  • Candidate Saved a Draft of a Job application
  • Candidate Abandons Job Application
  • Candidate Applies to a Job

Candidate Activity Feed:

A new dashboard has been created to visualize the same events from candidate activity feed and some other statistics.

Dashboard: 

Observation: This is the current dashboard, statistics section is not available yet.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Resolution

This section will explain how to implement the feature, what are the known limitations and defects.

In order to enable Activity tracking and dashboard the prerequisites is to have RCM integrated with RMK and career site builder. If you are still using the legacy RMK site or have only RCM this feature will not be available.

Permissions

Permission to follow/unfollow candidatesand see the activity tracking feed:

  • Recruiting Permissions> Follow/Unfollow External candidate
  • Recruiting Permissions> View Candidate Activity Feed on Candidate Profile
  • Recruiting Permissions> OData API Candidate Export

Permission for accessing the Dashboard:

  • MDF Recruiting Permissions > Candidate Follow
  • MDF Recruiting Permissions > CandidateActivity

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Using the Feature

After enabling the necessary permission the recruiter user can start following candidates. This action can be performed from the candidate profile or candidate summary page. Users can follow 100 external candidates.

Candidate search > search for a specific candidate profile > when opening the candidate profile you will see the follow button and activity tracking feed:

You can search for multiple candidates and use the action menu to follow them.

When using the candidate summary page you can follow the candidate using the action menus.

  1. First option is to use the right side action menu:

  1. Second option is to use the left side action menu: