SAP Knowledge Base Article - Public

2795378 - Data Doesn't Appear in EC Alerts Email Notification When Using the CONTRACT_END_DATE tag

Symptom

The [[CONTRACT_END_DATE]] tag does not show the date information when using EC Alerts and Notifications.

NoData.png

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"

Environment

Employee Central - EC Alerts and Notifications

Reproducing the Issue

  1. Create an Alert with the [[CONTRACT_END_DATE]] tag
  2. Trigger the Workflow
  3. Email only shows the tag, no data is displayed

Cause

The [[CONTRACT_END_DATE]] tag is not supported when using EC Alerts and Notifications

Resolution

You must use one of the supported tags for EC Alerts and Notifications as outlined in the handbook.

See Also

https://help.sap.com/viewer/7a4a65f1ace44f5ba6e969f7e952674a/latest/en-US/dda2d17c45424793a96d98e54d274647.html

Keywords

 Data, Appear, Alerts, Notifications, Email, CONTRACT_END_DATE, tag , KBA , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , Problem

Product

SAP SuccessFactors Employee Central all versions