2795525 - Open a shared bookmark URL and the toolbar is not displayed in SAP Analytics Cloud (SAC)

• A user creates a bookmark in story and share it to other users.
• In the share bookmark dialog, the URL is displayed for the bookmark.
• When open this URL in browser, the story with the bookmark is opened but the toolbar is missing

• SAP Analytics Cloud 2019.9

1. Log on to SAC and open a story.
2. Create a bookmark and then share it.
3. Take a note for the URL which is displayed in the dialog. The URL is like the format below:
   https://<FQDN of the tenant>/sap/fpa/ui/tenants/001/bo/story/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX?mode=embed;bookmarkId=XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX
4. Launch a new browser and open this URL.
5. Notice that, the story with the bookmark is opened but the toolbar is missing.

By default, the URL is using embed mode to open the Story with bookmark. There is mode=embed parameter in the URL
https://<FQDN of the tenant>/sap/fpa/ui/tenants/001/bo/story/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX?mode=embed;bookmarkId=XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX

Change the URL as below (deleting mode=embed) to not use embed mode, then the toolbar will be displayed normally.

• Before change:
  https://<FQDN of the tenant>/sap/fpa/ui/tenants/001/bo/story/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX?mode=embed;bookmarkId=XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX
• After change:
  https://<FQDN of the tenant>/sap/fpa/ui/tenants/001/bo/story/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX?bookmarkId=XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX

• How to find User Assistance for SAP Analytics Cloud?
• Have a question? Ask it here on the SAP Community. Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)
• SAP Analytics Cloud > Learning > Guided Playlists

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