SAP Knowledge Base Article - Public

2795899 - Candidate Profile got Purged even with an Active Job Application - Recruiting Management


Candidate Profile got purged but the profile is linked to one or more active applications.


SAP SuccessFactors Recruiting Management


The possible explanation will be the "Non-Acceptance" of DPCS.

The condition of “Non Acceptance” overrides the setting related to the Inactivity time.
As a consequence, if a candidate has been forwarded to an application and the DPCS has not been accepted, the profile will be Purged after the “Period of NON-Acceptance of DPCS”. This will always happen even if the Candidate is linked to active applications.

It is possible to verify if the candidate accepted the DPCS via:

  1. Admin Center > Data Privacy Statement
  2. Check "View Log" for the correct statement version


The suggestion will be to use Invite to Apply in the process, or extend the Period of Non-Acceptance to minimize the occurrence.

See Also

2635179 - New Data Retention Time Management in Recruiting Management


Candidate, Profile, Purged, Non-Acceptance, Data Privacy Statement, DPSC, Job, Application , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem


SAP SuccessFactors Recruiting all versions