Symptom
Benefits enrollment import job fails without any status. Also, the columns 'Completion Time' and 'Job Details' are blank for the job in Monitor Jobs screen.
Environment
SAP SuccessFactors Employee Central: Global Benefits
Cause
Admin did not maintain the Employee Contribution in Insurance Plan Enrollment Details.csv file.
Resolution
Maintain the Employee Contribution field (minimum value should be 0) because for Email Notification we need the Amounts (Employee and Employer Contribution) to show it to the Employee. Enable the Email Notification Configuration only when Employee and Employer Contribution are maintained.
See Also
Keywords
IllegalArgumentException, Cannot format given Object as a Number, Contribution, Upload, BEN-3841 , KBA , LOD-SF-EC-GBF , Global Benefits , Problem