SAP Knowledge Base Article - Public

2795984 - Import Benefit Enrollments Failed Without Status

Symptom

Benefits enrollment import job fails without any status. Also, the columns 'Completion Time' and 'Job Details' are blank for the job in Monitor Jobs screen.

Environment

SAP SuccessFactors Employee Central: Global Benefits

Cause

Admin did not maintain the Employee Contribution in Insurance Plan Enrollment Details.csv file.

Resolution

Maintain the Employee Contribution field (minimum value should be 0) because for Email Notification we need the Amounts (Employee and Employer Contribution) to show it to the Employee. Enable the Email Notification Configuration only when Employee and Employer Contribution are maintained.

See Also

2348275 - Benefit Enrollment import error when employee doesn’t contribute

Keywords

IllegalArgumentException, Cannot format given Object as a Number, Contribution, Upload, BEN-3841 , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions