Symptom
- Bulk Create Candidates from .CSV File does not recognize special characters.
- Bulk Create Candidates from .CSV File fails.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
When creating candidate via Bulk Create Candidates from .CSV File, an email is received with errors and no candidate are created.
Cause
The .CSV file which was uploaded was edited using Microsoft Excel, Microsoft Excel alters the UTF-8 character encoding which causes values not to be recognized by the system.
Resolution
Use a plain text editor such as Notepad or Notepad++ to edit the .CSV file
Keywords
Bulk Create Candidates from .CSV File, Microsoft Excel, notepad, notepad++, character encoding, special characters, failed, records with errors, no candidates created. , KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem