SAP Knowledge Base Article - Preview

2796228 - Not able to logon to BI Platform from SAP Lumira Discovery

Symptom

 Not able to logon to BI Platform from SAP Lumira Discovery

  • This issue only happens to some specific users, but not happen to administrator.
  • Error message is as following:
    Info object with ID ASHnC0S_Pw5LhKFbZ.iA_j4 not found. (RWS 000012)


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Environment

  • SAP Lumira Discovery 2.1 / 2.2 / 2.3 / 2.X
  • SAP Lumira Server for BI Platform 2.X
  • SAP BusinessObjects Business Intelligence Platform 4.1 / 4.2 / 4.X 

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP Lumira 2.1 ; SAP Lumira 2.2 ; SAP Lumira 2.3

Keywords

failed, cannot, AD user, necessary right, logon, login, log, Lumira Application, account , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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