SAP Knowledge Base Article - Public

2796666 - Supplier Invoice Approval Skipping Invoicing Unit Manager

Symptom

Supplier Invoice Approval is skipping Invoicing Unit manager and going to the next manager in Organization Chart.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Supplier Invoicing work center. 
  2. Go to the Invoices and Credit Memos view.
  3. Search and open the Supplier Invoice ABC (ABC represents the ID of Supplier Invoice).
  4. Click on View All button.
  5. Go to Approval tab.

Approval is going to the next Org Unit manager instead of Invoicing Unit manager.

Cause

The Valid To Date of Invoicing Unit manager has expired. To see this, follow the steps below:

  1. Go to the Supplier Invoicing work center. 
  2. Go to the Invoices and Credit Memos view.
  3. Search and open the Supplier Invoice ABC (ABC represents the ID of Supplier Invoice).
  4. Click on View All button.
  5. Click on Parties and Locations subtab.
  6. Take a note on the Invoicing Unit ID.
  7. Go to the Organizational Management work center.
  8. Go to the Org Structures view.
  9. Select the current date for Currently Selected Date field.
  10. Click on Ok.
  11. Click on Find button.
  12. Search and select the Invoicing Unit ID.
  13. Click on Locate.
  14. Click on Timelines tab.

Organizational Unit Manager Valid To Date is expired.

Resolution

In order to extend the Valid To Date perform the following steps:

  1. Go to the Organizational Management work center.
  2. Go to the Org Structures view.
  3. Select the current date for Currently Selected Date field.
  4. Click on Ok.
  5. Click on Find button.
  6. Search and select the Invoicing Unit ID.
  7. Click on Locate.
  8. Click on Edit button.
  9. Click on Ok on the select Effective-From Date screen.
  10. Go to the General tab.
  11. Enter a Org Unit Manager.
  12. Click on Save.

Now Supplier Invoice Approval will go to Invoicing Unit Manager. 

Keywords

Invoicing Unit Manager, Supplier Invoice Approval, Org Unit Manager , KBA , AP-SIP-SIV , Supplier Invoice , How To

Product

SAP Business ByDesign all versions