2796673 - [Hub KBA] Report Canvas missing

Report Canvas / ORD can be unavailable for one or more users, because of multiple reasons. This KBA lists all possible causes and steps that you can try to resolve the issue.

SAP SuccessFactors HXM Suite

The following KBAs will assist you in self-troubleshooting this.
Please review these and go through each step or checks

1. 2850722 - Reports are missing in Report Center for certain users
2. 2673075 - Users do not Have Access to Report - Canvas / Online Report Designer - Permission missing
3. 2601474 - Users do not Have Access to Report - Canvas / Online Report Designer - RBP Sync issue
4. 2607652 - Users do not Have Access to Report - Canvas - Report Center misconfiguration
5. 2581244 - Users do not Have Access to Report - Canvas - ORD user created manually
6. 2542140 - Users do not Have Access to Report - Canvas / Online Report Designer - username conflict
7. 2634101 - Users do not Have Access to Report - Canvas / Online Report Designer even with Full Access permission

If the issue persists despite correcting the settings and ruling out the common causes described above, please document the checks and tests that you have done so far and reach out to Product Support.

• 2762935 - Online Report Designer (ORD) / Report - Canvas Functional Permissions migration to RBP
• 2397730 - How to Change User Role assignment via the Analytics Admin - User maintenance
• 2151880 - Online Report Designer (ORD) Admin Features
• 2354921 - What are the User permissions for Report Centre (RBP)?

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