Symptom
Rich text editing should be disabled for your user.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
- SAP Solution Manager 7.1
- SAP Solution Manager 7.2
Product
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
Keywords
SOLMAN, ITSM, rich text, analysing, diagnosing, customizing, single user, SU01, parameters, missing text, not saved, not saving, empty, AI_CRM_TXTEDIT_HTML, DNO_CUST04 , KBA , SV-SMG-SUP , Service Desk / Incident Management , How To
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