SAP Knowledge Base Article - Public

2797111 - Time Sheet UI Displays Incorrect Working Time Account Balance.

Symptom

Time Sheet UI displays incorrect working time account balance.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Employee Central - Time Sheet

Reproducing the Issue

  1. Time Sheet has been implemented with the Working Time Accounts as per the implementation guide section: Set Up Working Time Accounts.
  2. After implementing, the Time Sheet UI is displaying a different balance for the working time account compared with the time Off Workbench, please refer to the example below.
  3. Going to the Time Sheet UI for the employee you see that one Balance is displayed.

KB1.jpg

    4. If you navigate to the same employee Workbench you'll see that the Working Time Account Balance is different:

KB2.jpg

Cause

This is expected system behavior.

Resolution

  • The Time Sheet UI does not consider the effective date for the balance view which means that the value you'll see will always reflect the final result of your balance after all the postings and deductions.
  • For this example, the employee has a balance of 10:30 hours as of today and in the 'Overview (Future)' there is a deduction of 4:00 hours.
  • The Time Sheet UI display the result 6:30 hours (i.e 10:30 - 4:00).
  • If you require a change in the behavior for this UI, please refer to the KBA 2090228 on how to submit enhancement requests.

Keywords

Time Sheet ESS UI Working Time Accounts Valuation method not respected , KBA , LOD-SF-EC-TMS , Time Sheet , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions