SAP Knowledge Base Article - Public

2797111 - Time Sheet UI Displays Incorrect Working Time Account and Time Off in Lieu Account

Symptom

Time Sheet UI displays different balance for Working Time Account or Time Off in Lieu.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP SuccessFactors Employee Central - Time Sheet
  • SAP SuccessFactors Time Tracking

Reproducing the Issue

  1. Time Sheet has been implemented with the Working Time Accounts as per the implementation guide section: Set Up Working Time Accounts.
  2. After implementing, the Time Sheet UI is displaying a different balance for the working time account compared with the time Off Workbench, please refer to the example below.
  3. Going to the Time Sheet UI for the employee you see that one Balance is displayed.
    TMS.png

    4. If you navigate to the same employee Workbench you'll see that the Working Time Account Balance is different:
        ADMINISTER.png

Cause

This is expected system behavior.

Resolution

  • The Time Sheet UI does not consider the effective date for the balance view which means that the value you'll see will always reflect the final result of your balance after all the postings and deductions, including the future ones.
  • But in the Administer Time, the Time Account shows the balance on current day - today.
  • For this example, the employee has a balance of -2244 hr 59 min until today and in the 'Overview (Future)' there is +65 hr added the next week. 
    future.png
    So in total with future posting considered, it is -2244 hr 59 min+65 hrs = -2179 hr 59 min.
    This is why on TMS UI, -2179 hr 59 min is displayed, while in Administer Time, -2244 hr 59 min is shown.
  • If you require a change in the behavior for this UI, please refer to the KBA 2090228 on how to submit enhancement requests.

Same also applies for Time Off in Lieu.

Keywords

Time Sheet ESS UI, Working Time Accounts, Valuation method not respected, toil, wta, posting, past, future, tms, tracking, administer, account, value , KBA , LOD-SF-EC-TMS , Time Sheet , LOD-SF-TTR , Time Tracking , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions