2797120 - SOAP Response cannot be decoded - Information Steward Cleansing Package Builder

• SOAP Response cannot be decoded.
• Cleansing package builder is not working with SSO intermittently.
• CPB tab opens but gets this error periodically when trying to open a file.
• UI contains message DecodingError: The web service call failed. Fault code: DecodingError. Fault string:  SOAP Response cannot be decoded. Raw response:.
• The three cleaning package Builder Services are running under multiple EIMAdaptiveProcessingServers in the environment.

SAP Information Steward

CPB, DQM, IS, EIMAPS, , KBA , EIM-IS-CPB , Information Steward - Cleansing Package Builder , Problem