SAP Knowledge Base Article - Public

2797141 - How to update user information via Basic Import in SuccessFactors?

Symptom

  • How to do an Import or Export data?
  • How can I edit Employee information by import?

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors HCM Suite

Resolution

  1. Go to Employee Export > Export User File:

    ExportUser_1.jpg

  2. Open the .zip file and extract the .csv file;
  3. Make the changes that you want - for example, changing the Matrix Manager
    NOTE: You can remove the users that you won't update data from. 

    ExportUser_2.jpg

  4. Go to Employee Import and select "Import Data";
  5. In "Select an entity", select "Basic Import";
  6. Choose the file in your browser;
  7. Click in Import.

    ExportUser_3.jpg
  8. You should receive an email in a few minutes (or hours) to confirm the import.

    ExportUser_4.jpg

    ExportUser_5.jpg

See Also

Keywords

SF, SuccessFactors, Import, Export, Data, Change, Update, Users, Customers, Employee, Steps, How-to, LOD-SF-PLT-UIM, Basic Info, Basic Information Import, Import Employee Data, Employee Export, UDF , KBA , LOD-SF-PLT-MNG , Manage user Issues , How To

Product

SAP SuccessFactors HCM Suite all versions