Symptom
When RCM and RMK are implemented,
[[RECRUITING_CANDIDATE_SITE_URL]], [[CAREER_SITE_URL]] and [[LOGIN_URL]] tokens available to use in the RCM account creation email notification do not redirect candidates to the RMK site.
Environment
- SAP SuccessFactors Recruiting Management
- SAP SuccessFactors Recruiting Marketing
Resolution
- Please make sure that you are using the correct tokens, in regards to the [[CAREER_SITE_URL]] it is used by RCM only customer and points to the RCM site since it is not as simple as Recruiting Marketing sites (for example jobs.sap.com).
- For creating candidate accounts and resetting candidate passwords the [[CAREER_SITE_FORGOT_PASSWORD_URL]] will send users to an RCM page that has an RMK wrapper. So they page will look like an RMK career site page.
- The [[RECRUITING_CANDIDATE_SITE_URL]], [[CAREER_SITE_URL]] and [[LOGIN_URL]] tokens are hard-coded and not configurable.
- As the RMK URL is a static value, an alternative would be to paste the RMK URL in each desired email template in Recruiting Email Triggers.
Keywords
CAREER_SITE_URL, Redirect URL, RMK URL, Career Site URL, tokens, Account, Creation, notification , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , LOD-SF-RMK , Recruiting Marketing , Problem
Product
SAP SuccessFactors Recruiting all versions