Symptom
When RCM and RMK are implemented,
[[RECRUITING_CANDIDATE_SITE_URL]], [[CAREER_SITE_URL]] and [[LOGIN_URL]] tokens available to use in the RCM account creation email notification do not redirect candidates to the RMK site.
Environment
- SAP SuccessFactors Recruiting Management
- SAP SuccessFactors Recruiting Marketing
Resolution
- Please make sure that you are using the correct tokens. Regarding the [[CAREER_SITE_URL]] it's a RCM token and points to the RCM external career site exclusively.
- [[CAREER_SITE_URL]] token does not redirect to microsites configured in Manage Recruiting Sites.
- For creating candidate accounts and resetting candidate passwords the [[CAREER_SITE_FORGOT_PASSWORD_URL]] will send users to a RCM page that has a RMK wrapper. So this page will look like a RMK career site page.
- The [[RECRUITING_CANDIDATE_SITE_URL]], [[CAREER_SITE_URL]] and [[LOGIN_URL]] tokens are hard-coded and not configurable.
- As the RMK URL is a static value, an alternative would be to paste the RMK URL in each desired email template in Recruiting Email Triggers.
Keywords
CAREER_SITE_URL, Redirect URL, RMK URL, Career Site URL, tokens, Account, Creation, notification, microsites, RCMNotification , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , LOD-SF-RMK , Recruiting Marketing , Problem
Product
SAP SuccessFactors Recruiting all versions
SAP Knowledge Base Article - Public