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2797765 - HANA does not start - shutdown after "RECOVER DATA started"

Symptom

  • HANA does not start and in the nameserver trace you can see the following entries:
    [27291]{-1}[-1/-1] 2019-05-25 19:50:07.068530 i Backup BackupMgr_Manager.cpp(04847) : RECOVER DATA started
    [27291]{-1}[-1/-1] 2019-05-25 19:50:07.068653 i Backup BackupMgr_Manager.cpp(04848) : :::: RECOVER DATA command: ::::
    [27291]{-1}[-1/-1] 2019-05-25 19:50:07.077476 f NameServer TREXNameServer.cpp(03902) : -> stopping instance ...
    [27291]{-1}[-1/-1] 2019-05-25 19:50:07.079102 f NameServer TREXNameServer.cpp(03915) : stopping topology thread
    [27291]{-1}[-1/-1] 2019-05-25 19:50:07.079114 f NameServer TREXNameServer.cpp(03917) : got shutdown scope
    [27291]{-1}[-1/-1] 2019-05-25 19:50:07.079121 f NameServer TREXNameServer.cpp(03921) : stopped topology thread
    [27291]{-1}[-1/-1] 2019-05-25 19:50:07.079130 e Basis TREXNameServer.cpp(03931) : Process exited due to an error via explicit exit call with exit code 1 , no crash dump will be written

  • In backup.log, you can also see the following entries:
    2019-05-25T19:50:07+02:00 P027235 0 INFO RECOVERY RECOVER DATA started
    2019-05-25T19:50:07+02:00 P027235 0 INFO RECOVERY command:

  • When trying to start HANA database with "HDB start", it returns an error :
    "FAIL: process hdbdaemon HDB Daemon not running"


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Environment

SAP HANA Platform

Product

SAP HANA, platform edition all versions

Keywords

start, startup, fail, recovery, recove,r instancerecover, , KBA , HAN-DB-BAC , SAP HANA Backup & Recovery , Problem

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