SAP Knowledge Base Article - Preview

2798170 - User receives "getaddrinfo ENOTFOUND" error when trying to access File Share in Azure

Symptom

When using Microsoft Azure Storage Explorer, the user expands the "File Share" tree option related to their environment.

The user is greeted with the error:

Unable to retrieve Child Resources
Details: getaddrinfo ENOTFOUND
abcdef123456.file.core.windows.net

.

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Product

SAP Commerce Cloud all versions

Keywords

KBA , CEC-HCS-CCAZ-HOTF , Hot Folders , Problem

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