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2798250 - SAP Jam - When are Task Reminder email notifications sent


When are the Jam task reminder notifications sent?


SAP Jam Collaboration


There are two kinds of Task reminder emails->

  1. Emails having subject line in the format- "This is your reminder that task [Task Name] is due on [Date]".
    These are reminders sent on the basis of the notification frequency chosen by the task creator. They are sent at the following times, depending on the chosen frequency->
    • Daily- 12:00 PM UTC
    • Weekly- 09:00 AM UTC, every Sunday
    • Monthly- 12:00 AM UTC, on the first day of the month

  2. Emails having subject line in the format- "The task [Task Name] is almost due".
    These reminders are sent about one day before the task due date. Their dispatch times are based on a combination of factors, like due at time, time zone etc. and hence, will vary from case to case.


Jam task email, Task reminder, Reminder email, Task Email timing , KBA , LOD-SF-JAM-TSK , Task Issues , Problem


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