Symptom
You have customized a Purchase Order form template and trying to display the Supplier Email Address value in the form template but the field is not showing any value.
Environment
SAP Business ByDesign
Reproducing the Issue
-
Go to Purchase Requests and Orders work center
- Select view: Purchase Orders
- Search for the existing Purchase Order
- Select Preview
- The Supplier Email address field is empty
Cause
The email address of the supplier was updated recently after the Purchase Order was created, hence for existing orders, system will not display the field in form template.
Resolution
Please create a new Purchase Order and now the fields will be correctly displayed in the form template.
Any changes done in the system will be effective only for newly created documents.
Keywords
Purchase Order Form Template, Supplier email address, preview, create form, change form , KBA , purchase order form template , preview , create form , change form , AP-POP-PO , Purchase Order , Problem