SAP Knowledge Base Article - Public

2798796 - Fonts does not reflect in PDF format for document generation


System not taking specified font while generating the document in PDF format however the fonts are reflected correctly in word format.


Employee Central - Document Generation.

Reproducing the Issue

  1. Create a document template. Change the fonts in the template.
  2. Generate document in PDF format.
  3. Fonts changed in step 1 are not reflected in PDF format.
  4. Generate document in Word format.
  5. The fonts used in step 1 are reflected in Word format. 


This is a limitation in Document Generation for PDF format templates. All PDF format templates are generated with default font even though the font specified during the template creation is different. But all fonts are supported in Word document.


ECT-103481, Font, pdf, Word, Document, document generation, fonts, template , KBA , LOD-SF-EC-DOC , Document Generation , Problem


SAP SuccessFactors HCM Core 1905