SAP Knowledge Base Article - Preview

2798878 - Reminder and Escalations are not working for MCP

Symptom

  • Reminder and Escalation setups for Manual Control Performance (MCP) are not functioning as expected.
  • After triggering the MCP, Escalation emails are not sent.


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Environment

GRC Process Control

Product

SAP Process Control 10.0 ; SAP Process Control 10.1 ; SAP Process Control 12.0

Keywords

  • Notification
  • Email
  • Reminder
  • Escalation
  • Agent Determination
  • MCP
  • Manual Control Performance
, KBA , GRC-SPC-SA , Survey and Assessment , Problem

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