Symptom
- Reminder and Escalation setups for Manual Control Performance (MCP) are not functioning as expected.
- After triggering the MCP, Escalation emails are not sent.
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Environment
GRC Process Control
Product
SAP Process Control 10.0 ; SAP Process Control 10.1 ; SAP Process Control 12.0
Keywords
- Notification
- Reminder
- Escalation
- Agent Determination
- MCP
- Manual Control Performance
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