SAP Knowledge Base Article - Public

2798978 - Edit Button is Grayed Out for Service Calatogs


The Edit Button is Grayed Out for Catalogs in the Service Categories view.


SAP Business ByDesign

Reproducing the Issue

  1. Navigate to the Service Entitlements workcenter.
  2. Select the Service Categories view.
  3. Highlight any released catalog.

You cannot click on the Edit Button. 


  • Catalogs, which have been released, cannot be changed anymore and need to be replaced with a new catalog version.
  • The Edit Button is thus grayed out.
  • You can access the information by clicking on the catalog name.


  1. Select the Service Categories View.
  2. Click on the catalog name to open the catalog view. 
  3. You are able to click New - Version to change the existing servicer catelog.


Service Categories, Catalogs, Edit, Servicekategorien, Katalog, Bearbeiten , KBA , SRD-CRM-SED , Service Desk , Problem


SAP Business ByDesign 1902 ; SAP Business ByDesign 1905