SAP Knowledge Base Article - Public

2798983 - How To Check if a Restore Point Exists For a Tenant


***Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.***

You have requested for a restore point but need to check if the restore point has been created from SAP end or not.


  • SAP Cloud for Customer
  • SAP Business ByDesign


Restore point is created in order to take the snapshot/ backup of the tenant.

  1. Go to the Service Control Center work center.
  2. Go to the Systems view.
  3. Select the relevant tenant.


  • Click View.


You can see the restore point ID and until when it's valid.

Note: At any time only one restore point can exists. To create another restore point, you need to terminate the existing one.

See Also


Restore point validity, C4C, ByD, Restore point validity. , KBA , restore point , SRD-CC-CI-CCS , ByD Service Control Center , LOD-CRM-ADM , Administration UI , How To


SAP Business ByDesign all versions ; SAP Cloud for Customer core applications all versions