SAP Knowledge Base Article - Public

2798983 - How to check if the restore point exists for a tenant


You have requested for a restore point but need to check if the restore point has been created from SAP end or not.


  • Cloud for Customer
  • SAP Business ByDesign


Restore point is created in order to take the snapshot/ backup of the tenant.

  1. Go to the Service Control Center Work center.
  2. Go to the Systems view.
  3. Select the relevant tenant.


  • Click on View.


You can see the restore point ID and untill when its valid.

Note: At any one time only one restore point can exists. To create another restore point you need to terminate the existing one.

See Also

  • 2737205 - How to Check if a Tenant Request or Restore Point has been Scheduled/Confirmed
  • 2653007 - How to Terminate Restore Point?


Restore point validity, C4C, ByD, Restore point validity , KBA , restore point , SRD-CC-CC , Control Centre , Problem


SAP Business ByDesign all versions ; SAP Cloud for Customer core applications all versions