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SAP Knowledge Base Article - PreviewSymptom
While using the Service Monitor search you expect the results to all be service orders but service quotations are returned as well.
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Environment
- SAP Customer Relationship Management (CRM)
- SAP enhancement package for SAP CRM
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
KBA , CRM-BTX-BF , Basic Functions for Business Transactions , CRM-BTX , Business Transactions , CRM-BTX-SVO , Service Order , CRM-BTX-SVO-QUT , Service Inquiries / Quotations , Problem
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