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2799309 - Error: 'Failed to create the Crystal Database Connector.' occurs in Crystal Reports

Symptom

  • Crystal Reports crash.
  • Unable to open and refresh reports in Crystal Reports.
  • When trying to connect to a database in Crystal Reports, the application crash.
  • When attempting to create a new report in Crystal Reports, it display the error:  'Failed to create the Crystal Database Connector.' 


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Environment

  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020

Product

SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020

Keywords

CR, CR crash , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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