Symptom
- Crystal Reports crash.
- Unable to open and refresh reports in Crystal Reports.
- When trying to connect to a database in Crystal Reports, the application crash.
- When attempting to create a new report in Crystal Reports, it display the error: 'Failed to create the Crystal Database Connector.'
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Environment
- SAP Crystal Reports 2013
- SAP Crystal Reports 2016
- SAP Crystal Reports 2020
Product
SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020
Keywords
CR, CR crash , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
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