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2799522 - CMS InfoObject deleted after SAP ASE database reorg command

Symptom

  • Central Management Server (CMS) DB server entries get deleted after / due to ASE reorg rebuild command
  • The Server Intelligence Agent (SIA) log shows messages including :

Server <CUID> is missing its container.
Found orphaned CMS <CUID> with CUID <CUID>
This CMS does not belong to any Server Intelligence Agent.
Database access error. Reason REORG operation is in progress on the object 'CMS_RELATIONS7' in database 'bobj_rep'. Retry your query later.
Database access error. Reason REORG operation is in progress on the object 'CMS_InfoObjects7' in database 'bobj_rep'. Retry your query later.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
  • SAP Adaptive Server Enterprise (ASE) 16.0
    • Note: issue is most likely not specific to a BI or ASE version.

Product

SAP Adaptive Server Enterprise 16.0

Keywords

KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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