Symptom
How to set up EC alert job for the first time
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
- SAP SuccessFactors HXM Suite
- SAP SuccessFactors Employee Central
Resolution
Function Logic:
1.If the schedule job never run before and the user doesn’t specify a date, the alert job checks all the history job information records.
2.If the user choose specify a date, the alert job checks all the job records with the last modified date >= the specific date. Specify a date should only be used run "once". it cannot be set as recurring job.
3.By default, the alert job check all the job records starting from the last modified date >= last success EC alert job run date.
4.EC alert and notification job run process:
a.Scan all the job information records that are modified since the special date.
b.If the job info matches the business rule, an alert with effective trigger date will be created for the rule and job info.
c.User can set up multiple rules for the alert. It's possible a job record change matches multiple rule. Therefore, multiple alerts will be created for single job record.
d.When current date is after or equal the alert record effective trigger date, the notification will be sent. An email will be sent to the relevant workflow CC users. A ToDo item will be created for the relevant workflow approvers. When the approver login to their home page, they will see the alert in their todo list. The approver needs to click the “Done ” button to finish the todo.
Example:
The content is correct and clear. One point can be added:
Note:
As confirmed by EC Alert Developer team, above content is correct.
Also, after triggering an alert business rule, if no effective date or effective workflow information is calculated, no alert will be created.
See Also
Keywords
EC alert, notification, Alert job, alert, rule, change, modify, specify , KBA , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , LOD-SF-EC , Employee Central , Problem