SAP Knowledge Base Article - Public

2799607 - Setting up Attachments in BCUI - SAP SuccessFactors Employee Profile


  • The attachment portlet is just loading.
  • Loading error; 
  • Portlet problem;
  • How to configure portlet with attachments; 
  • How to create an attachment field; 
  • Attachment portlet.  

This article will show you how to set up a block that supports attachments in People Profile via BCUI (Manage Business Configuration).

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Open the instance; 
  2. Go to Configure People Profile; 
  3. Create a new Custom Blocks > Live Profile Background; 


  1. Add a Attachment Background Element; 
  2. Open the Employee Profile; 
  3. See the portlet just loading. 



This issue is caused by the wrong configuration when you create the field in Manage Business Configuration (BCUI) or XML.


  1. Open the Manage Business Configuration (BCUI);  
  2. Search the field that you want to add attachments; 
  3. Create the right configuration to the document-type-id docName and attachment: 



  • You need to use the document-type-id="ATTACHMENTS" just in the data-field id="attachment", not in the docName. If you use the document type wrong, you'll experience the problem in the People Profile. 


See Also

  • 2080620 - How to enable Manage Business Configuration UI (BCUI)
  • 2796076 - How to edit or create a custom block in People Profile
  • 2799197 - How to select a picklist / SuccessFactors Employee Profile


SuccessFactors; Attachments; Permission to Attach Documents; Grant Permission; Field; portlet; employee; profile; people; loading; error; create; BCUI; custom; block; manage; business; configurator; picklist; RBP; EMPFILE_EDU_DOCUMENT_TYPE_ID_IS_NULL_IN_DATAMODEL , KBA , LOD-SF-EP-BCI , BCUI & Data Model (XML) Configuration , LOD-SF-EP-BGD , Background Elements , How To


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