2799608 - How to check Existing Service Request Details in C4C /ByD

Symptom

With the release of 1905 you can monitor the existing Service requests from your end.

Environment

SAP Cloud for Customer, SAP Business ByDesign

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Service Request ID, Request ID, Requestor Details, Request Type. , KBA , existing service request id , requestor details , request type , SRD-CC-CI-CCS , Service Control Center , LOD-CRM-ADM , Administration UI , Problem

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