2799623 - Uploading a profile image I receive the error message "The image could not be uploaded. Please upload a supported file format such as .jpg or .png"

Symptom

On my Profile page I am attempting to upload a profile photo. However I receive the error message "The image could not be uploaded. Please upload a supported file format such as .jpg or .png"

Image/data in this KBA is from SAP internal systems, sample data, or systems. Any resemblance to real data is purely coincidental.

Environment

SAP Jam

Product

SAP Jam Collaboration all versions

Keywords

KBA , LOD-SF-JAM , SAP Jam , Problem

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