SAP Knowledge Base Article - Preview

2799685 - Update hung while creating user via SRT_ADMIN


While running the Technical Setup in transaction SRT_ADMIN the system times out when creating user SAP_WSRT.

As a result, the user remains locked and it is not possible to proceed with the Web Services runtime configuration.



  • ABAP Web Services
  • SAP NetWeaver
  • SAP NetWeaver Application Server for SAP S/4HANA
  • ABAP PLATFORM - Application Server ABAP


ABAP platform all versions ; SAP NetWeaver Application Server for SAP S/4HANA all versions ; SAP NetWeaver all versions


Web Services runtime, SRT, SOAMANAGER, SAOMANAGER, appl_soap_management, SOAP, asynchronous, configuration, stuck, froze, hang, freeze , KBA , BC-ESI-WS-ABA , Web Service and SOAP - ABAP , BC-SEC-USR-ADM , Users and Authorization administration , BC-CST-NU , Number Range Buffer , BC-SRV-NUM , Number Range Management , Problem

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