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2800125 - [[JOB_REQ_TITLE]] token is not resolving in the subject line of some email triggers

Symptom

[[JOB_REQ_TITLE]] token is not resolving in the Subject line of the below email triggers –

  1. Employee Referral Programme Candidate referred to a job requisition (new candidate).
  2. Employee Referral Programme Candidate referred to a job requisition (existing candidate).

But the tokens [[JOB_REQ_ID]] and [[RECRUITING_JOB_EXTERNAL_TITLE]] get resolved in the subject line. And also [[JOB_REQ_TITLE]] get resolved in the body of the email.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

 SAP SuccessFactors Recruiting Management

Product

SAP SuccessFactors Recruiting all versions

Keywords

Subject line, Email Triggers, JOB_REQ_TITLE, Employee Referral , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

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