SAP Knowledge Base Article - Public

2800126 - How to permission Recruiting Email and Offer Letter Templates - Recruiting Management


  • As a recruiting user, it is possible to send an ad-hoc email to a candidate.
  • How can recruiting users select the subsidiary when selecting the email template, to narrow down the number of the recruiting email templates to select from?
  • How can recruiting users review the email templates organized by subsidiary?
  • How can recruiting users define the email template for a business unit/subsidiary so it can be used later in communication between applicants and recruiters of that specific business unit/subsidiary?


SAP SuccessFactors Recruiting Management


  1. In Manage Recruiting Settings the following permissions need to be enabled:

Scroll down to the "Enable Role-based Permissions for Recruiting Email Templates" section which contains two switches:

  • Permission "Contact Candidate" email templates
  • Permission "Offer Letter" email templates
  1. Go to Manage Permission Roles > "Recruiting Email Templates" and see the two options:
  • Contact Candidate email templates
  • Offer Letter email templates

The above two options will show up in Role-based Permissions (RBP) only if the corresponding feature permissions are enabled in Manage Recruiting Settings.


  • This does not restrict what offer letter templates will show, it will only restrict which email templates will show.
  • This is based on Role-based permissions and not based on the role the user has on a requisition.


Recruiting, Emai,l Templates, permission, contact, candidate, offer, letter , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , How To


SAP SuccessFactors Recruiting all versions