- You are using SAP Contact Center and Active Directory
- An employee left the company and the AD entry has been updated but the Directory entry has not been updated in CCtr
- The ldf file used to does not have any content for such employee
SAP Contact Center 7.0
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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