SAP Knowledge Base Article - Preview

2800436 - The Outbound Email Activity Gives Error Message, "Please enter a party with role Employee Responsible"

Symptom

When you try to reply on to an existing ticket, you face an error message as Please enter a party with role Employee Responsible.


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Environment

SAP Cloud for Customer.

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Please enter a party with role Employee Responsible , ticket, employee responsible, current user , KBA , employee responsible , ticket , reply , LOD-CRM-SRP , Service Request Processing , Problem

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