2800724 - An error occurred while the changes were being synchronized. The position and incumbents have not been updated. - Employee Central

When trying to edit position org chart to synchronize in order to sync position to job information the following error occur:

An error occurred while the changes were being synchronized. The position and incumbents have not been updated. Error: Setting Picklist option external code: [picklist value] is not exist! when setting to:[picklist code]"

• SAP SuccessFactors Employee Central
• Position Management Settings

1. Go to Position Org Chart
2. Click to Edit a position
3. Perform a change
4. Save it

Result: An error occurred while the changes were being synchronized. The position and incumbents have not been updated. Error: Setting Picklist option external code: [picklist value] is not exist! when setting to:[picklist name]"

The error is due the a picklist field on Job Information or Position that does not have the same values configured.

Correct the picklist values:

1. Go to Manage Data
2. Search for MDF Picklist to Legacy Picklist Map
3. Search for picklist name
4. Temporary delete this object (Take Action -> Permanently Delete)
5. After this, import the legacy picklist with missing values
6. Rebuild the object on Step 4

For MDF Picklist

Ensure that the External Code and Non Unique External Code are the same.

1. Go to Picklist Center
2. Search for Picklist
3. Click on Insert New Record
4. Copy the External Code to Non Unique External Code to make it the same.
5. Save the Changes.

Employee Central Master:
https://help.sap.com/viewer/b14dd15ca58f43e0856184a740a4b212/latest/en-US/2f555274e4ad4dcc92a427dcbfb3dc5e.html

Employee Central Position Management:
https://help.sap.com/viewer/cf23ba26985f4d4a8df3a34b7392847d/latest/en-US/2f555274e4ad4dcc92a427dcbfb3dc5e.html

Manage Pending Hires:
https://help.sap.com/viewer/11888ce8119846ecab730236b601aeb4/latest/en-US/2f555274e4ad4dcc92a427dcbfb3dc5e.html

Contingent Workforce Management:
https://help.sap.com/viewer/7b2dec4ed4d9459f893cce6f5920528d/latest/en-US/2f555274e4ad4dcc92a427dcbfb3dc5e.html

An error occurred while the changes were being synchronized. The position and incumbents have not been updated. Error: Setting Picklist option external code: [picklist value] is not exist! when setting to:[picklist code]", Error: Setting Picklist option external code,  An error occurred while the changes were being synchronized, The position and incumbents have not been updated , KBA , LOD-SF-EC-POS , Position Management , Problem